Online Policy

Online policy and Shipping

All orders are shipped out via AUSPOST processed within 2-3 business days. Once processed you will receive a shipment confirmation and tracking number.

Domestic Shipping

Standard Shipping
$10 AUD Delivered within 3 - 7 business days, depending on your location*
$15 AUD Delivered within 1 - 3 business days, depending on your location*
*Please allow an additional two days for delivery to locations outside of metropolitan areas.

International Shipping

$ 25 AUD
Delivery estimates and customs fees will vary from country to country. Please visit the Australia Post website for further details.


Please purchase mindfully as So Familia Store does not accept change of mind refunds for in-store or online purchases.
If an items received are flawed and have not been stated upon purchase please contact us within 2 days of receiving.
Any issues or queries about a product please contact